• Creating, editing and formatting templates, documents, reports and presentations
  • Copy and audio typing in English and German
  • Email management – filtering, sorting, labelling (into folders) and archiving emails
  • Diary management – scheduling meetings and conference calls, booking rooms and refreshments, updating diaries and synchronising devices
  • Travel management – bookings flights, hotels, car hire, trains, taxis, creating travel itinerary, applying for visas
  • Proofreading of websites, reports, presentations and other documents


  • Creating invoices, sending payment reminders, archiving
  • Inputting expenses


  • Translations in English and German of correspondence, marketing material, websites
  • Proofreading of draft documents, reports, websites or marketing material


  • Database entry and maintenance – entering business card details into Excel spreadsheet and upload to a CRM and updating databases
  • Data mining and online research
  • Email marketing via mailshots or newsletters (MailChimp, AWeber) and autoresponders


  • Bookings – Restaurants, hotels, private travel, children’s party, appointments
  • Birthdays – birthday reminders, buying gifts or flowers online
  • House move – liaison with estate agents, removal and utilities’ companies, searching local schools and arranging school visits, paying utility bills, arranging the switch of telephone and energy company or searching for best energy deal, etc.


  • Researching and booking venue, producing attendees’ list, sending confirmation, and follow-up of event.
  • Booking staff training, events and day outs